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FAQ

Quick answers to the most important topics

Search by keyword or browse the categories. Feature-specific questions live on the corresponding feature pages.

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General

Who is giganizr for?

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For bands, solo artists, music management offices, and event professionals in the DACH region who want to manage gigs, setlists, rehearsals, and invoices in one place.
General

Can I manage multiple bands or companies in one account?

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Yes. A user account can be a member of any number of companies and bands. There is a quick selector in the header to switch.
General

Do my band members need an account?

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For many workflows no: musician requests, polls, and quotation acceptance work via personalized personal links – without registration.
General

Does giganizr work on iPad?

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Yes. The app is responsive, the setlist editor supports touch drag with long-press and a progress ring. Push notifications run natively via APNs on iOS.
Pricing

What does giganizr cost?

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There is a free starter tier and a premium model. Current prices are on the pricing page.
Pricing

Do I need a credit card to start?

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No. The free tier starts without payment data.
Pricing

Can I cancel at any time?

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Yes. Contracts are flexible and can be canceled at any time.
Pricing

Is dunning included in the standard tier?

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No. Dunning is a premium feature unlocked via subscription.
Privacy

Where is my data stored?

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Data and backups are stored in the EU. Hosting and development made in Germany, fully GDPR-compliant.
Privacy

Is my customer data GDPR-compliant?

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Yes. All data is encrypted in transit and at rest, with detailed permissions and an evidence record (change history) per record.
Privacy

Can I export my data?

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Yes. Setlists as PDF/CSV/XML, songs as CSV, invoices as PDF and XML, an iCal feed for the calendar. Full data export on request.
Migration

Can I import my existing repertoire?

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Yes. Songs can be imported via CSV with column mapping and duplicate handling.
Migration

Is there help with switching from another tool?

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Yes. Email us at support@giganizr.com – we help with mapping and importing your existing data.
Mobile

Is there a native app?

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giganizr runs as a Progressive Web App and uses Capacitor for native features like push notifications, deep links, and pull-to-refresh.
Mobile

Does the setlist editor work on the phone?

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Yes. Drag & drop runs via long-press with a progress ring – on iPhone, iPad, and Android devices.

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